Common questions

In April 2026, the NDIS Minister announced significant reforms including tighter eligibility criteria based on functional capacity assessments, changes to how reasonable and necessary supports are determined, and the creation of a new foundational support tier — funded by state and territory governments — for people who don't meet the revised NDIS thresholds. These changes are being implemented progressively throughout 2026 and beyond.

Not immediately. Existing plans are not being cancelled overnight. However, participants will be reassessed under the new criteria when their plan comes up for review. Whether your funding level changes depends on your individual circumstances — particularly your functional capacity and the types of supports in your plan. Some people will see no change; others may see reductions or different support types.

A functional capacity assessment evaluates what you can and cannot do in your daily life — rather than focusing solely on your diagnosis. It looks at areas like communication, mobility, self-care, social interaction, and learning. From 2026, these assessments are central to determining NDIS eligibility and the level of support you receive.

Foundational supports are a new tier of disability services below the NDIS. They're funded by state and territory governments (not the federal NDIS) and are intended for people with disability who either don't meet NDIS eligibility, or who need lighter-touch support that doesn't require a full NDIS plan. Most states are still developing their foundational support programs as of April 2026.

The best way to get a sense of your exposure is to use our free check tool — it takes about 5 minutes and gives you a personalised assessment based on your situation. Generally, people with permanent, significant disability that substantially impacts their daily functioning are most likely to remain eligible. People who were previously funded for lower-intensity support categories may face more scrutiny.

You don't need to take immediate action — but you should prepare. When your plan comes up for review, it will be assessed under the new criteria. Start now by documenting your support needs thoroughly, talking to your treating professionals about the functional impact of your disability, and contacting a free disability advocate who can help you understand your rights and prepare for your review.

Children's plans can be reviewed under the new criteria. The early childhood approach (for children under 9) has also seen changes. If your child is approaching a plan review, speak to your support coordinator and consider getting an advocate involved, particularly if your child has complex needs. Early childhood intervention supports remain a priority under the new framework.

Yes — and this is an important right. If the NDIA makes a decision you disagree with (a plan reduction, a denied funding request, an eligibility decision), you can: (1) Request an internal review within 3 months — free, conducted by a different officer; (2) If the internal review outcome is still unsatisfactory, apply to the Administrative Appeals Tribunal (AAT) within 28 days. Free legal support is available through advocacy organisations.

No. You have the right to bring anyone you trust to any NDIS meeting — a family member, friend, support coordinator, or independent advocate. You don't need to ask permission; just let your planner know in advance. An advocate can speak on your behalf and help ensure your needs are clearly communicated.

Free, independent disability advocates are available in every state and territory through DANA (Disability Advocacy Network Australia) at dana.org.au. The NDIS Commission also has a complaints line (1800 035 544). For legal advice, contact legal aid in your state. For mental health support during this difficult time, Lifeline (13 11 14) and Beyond Blue (1300 22 4636) are available 24/7.

Providers are affected through several channels: changes to pricing and support categories that impact unit economics; potential reduction in participant caseloads if participants lose eligibility or have plans reduced; new registration and compliance requirements; and changes to service agreement obligations. Use our provider impact check to get an assessment specific to your organisation.

Yes — if your service agreements reference specific NDIS pricing arrangements or include conditions tied to the current rule set, they may need updating. The NDIS Commission has guidance on compliant service agreements. We recommend having your agreements reviewed by a disability sector adviser or lawyer before your next renewal cycle.

This tool was built by Call Cleo. We built it because the April 2026 NDIS changes are complex, the official information is scattered, and thousands of Australians are worried about what it means for them. We think clear, jargon-free information about complicated systems is a public good.

No. This tool provides general information only. It is not legal, financial, or compliance advice. For advice specific to your situation, contact a free NDIS advocate through DANA, or legal aid in your state. For providers, speak with a registered NDIS sector adviser.

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