About this tool
Why we built this
There's enough going on in the world right now. The April 2026 NDIS announcement landed in the middle of a lot of other noise, and the people most affected — participants, families, providers — are the ones who most need calm, clear information about what it actually means.
The official sources are scattered. Press releases, ministerial speeches, policy documents, sector briefings — none of them are written for a worried participant trying to work out whether the news applies to them. The gap between "there's nothing to worry about" and "here are five things you can do this month to be ready" is real, and that's where we wanted to help.
We work in the NDIS sector. We saw the gap, and we figured the government would eventually build something like this — but "eventually" is years away. So we built it now, in clear language, in one place, while the rules are being finalised.
What it does
Two free checks. Eight questions for participants, ten for providers. A clear, no-jargon result and a printable roadmap you can take to your next planning meeting.
What it can't do
We're being upfront about this because we think it matters more than the marketing copy.
- It cannot tell you for certain whether you'll keep your NDIS plan. The final rules haven't been written.
- It is not an official NDIA tool, and it is not affiliated with the government in any way.
- It is not legal, financial, medical, or compliance advice.
- It cannot replace a free disability advocate, a planner, or a registered NDIS sector adviser.
- It works from publicly announced information only — when the rules change, the tool will need to change too.
How we calculate the result
Both checks are weighted scoring models. Each answer adds (or subtracts) from a single number, and the total lands you in one of three bands. Here's the gist of what each question captures and why.
Participant model
Eight questions, three bands
- Q1 · Disability type — small adjustment for cohorts named in foundational-supports framing (autism, psychosocial). Diagnosis alone is a weak signal; functional capacity carries far more weight.
- Q2 · Plan size — smaller plans sit closer to the foundational-supports threshold. Larger, complex plans are less in the immediate firing line.
- Q3 · Support types — social/community participation is explicitly capped under the announcement. Capital and complex supports are protected.
- Q4 · Functional capacity — the strongest single signal. Mirrors the new functional-capacity test, which becomes the eligibility gateway from 2028.
- Q5 · Age — under-9s transition to state-run Thriving Kids; under-15s sit in a related pathway.
- Q6 · Postcode — used to show local advocacy services and state programs. Not used in the score.
- Q7 · Time on scheme — longer plan history is harder to reassess down. New entrants are reviewed earlier in the cycle.
- Q8 · Biggest concern — used to tailor the language of the result. Not used in the score.
Bands: Stay informed (score ≤ 2), Prepare and document (3–6), Plan actively (> 6).
Provider model
Ten questions, three bands, three derived calcs
The risk score combines NDIS revenue dependency, registration status, support category mix, caseload, concern level, service-agreement currency, billing infrastructure, and workforce posture. Three additional calculations follow:
- Revenue under pressure — caseload × per-category revenue ranges (NDIS Quarterly Reports + Scheme Actuary) × exposure factor based on category mix. Returns a deliberately wide range.
- Caseload exposure — projected ~21% scheme reduction (760k → 600k) distributed by category-specific transition rates, applied to your reported caseload.
- Compliance readiness — starts at 100, deducts based on registration, agreements, billing, and workforce. Higher score = fewer gaps.
Bands: Well positioned (≤ 6), Review recommended (7–14), Act now (> 14).
For the full weights table, the band-thresholds breakdown, the deduction logic, and per-number source citations: see how we calculate it →
Where the numbers come from
Every load-bearing number traces to a public source — no unattributed industry estimates. Primary sources we use:
- The Hon. Mark Butler MP — 22 April 2026 announcement and ministerial materials
- NDIS Pricing Arrangements and Price Limits 2025–26
- NDIS Quarterly Reports to Disability Ministers
- Scheme Actuary Annual Financial Sustainability Report
- Foundational Supports policy framework (Department of Social Services)
- NDIS Practice Standards (NDIS Quality and Safeguards Commission)
- SCHADS Award (Fair Work Commission)
Full citations with retrieval dates and what each source informs are on the how-we-calculate page.
What we collect, what we don't
What we collect
- Your wizard answers (the questions you completed)
- Your derived risk band
- Your postcode (so we can show local services)
- Your email — only if you opt in to updates
- A one-way hash of your IP, rotated daily — for rate-limit and aggregate stats
- A coarse user-agent class (e.g. mobile-ios)
What we don't
- Your name (unless you give us one)
- Your raw IP address — ever
- Your raw user-agent string
- Cookies for cross-site tracking
- Anything we don't actually need
Why: to send you a clear email if the rules change, and to publish anonymised aggregate insights (e.g. "X% of NSW participants in this group are concerned about plan reductions"). We never publish individual data, and we suppress any segment with fewer than 10 responses.
Data is stored in a Supabase Postgres database hosted in Australia. Full detail on the privacy page.
If we've got something wrong, tell us
We are not the experts on this. The advocates, the planners, the people who live it every day — they are. If we're missing something, weighting something wrong, citing the wrong source, framing something carelessly: please tell us. We'll fix it.
We genuinely want to hear from you. Email hello@callcleo.app with anything — corrections, additions, things we've left out, sources we should cite, questions you wish the wizard asked.
We'll respond within a few days. Material corrections get applied to the tool.
Who built it
Built and maintained by Call Cleo. We work in the NDIS sector. The tool is free, and stays free.
Built with ❤️ by Call Cleo · Last updated 26 April 2026